PLATFORM POLICY
VIB Digital Services Platform
1. INTRODUCTION
Welcome to VIB Digital Services Platform (“VIB”, “we”, “our”, “us”).
VIB operates as a digital service provider, facilitating structured services including:
• digital profile access facilitation
• promotional services
• rank-based assistance
• digital consultation and related services
By accessing or using our platform, you (“user”, “customer”) agree to comply with this Platform Policy, along with all associated terms, conditions, and agreements.
2. NATURE OF SERVICES
VIB does not operate as a marketplace or intermediary for direct peer-to-peer trading.
All services provided are:
• structured digital services
• processed through controlled workflows
• governed by internal verification and compliance systems
Any transaction made through VIB is considered a service transaction, not a direct asset purchase.
3. USER ELIGIBILITY
By using this platform, you confirm that:
• You are at least 18 years of age
OR
• You are using the platform under valid parental/guardian consent
• You are of sound mind and capable of entering into agreements
• All information provided by you is accurate and truthful
4. VERIFICATION & COMPLIANCE
To maintain platform integrity and prevent fraud:
• Identity verification may be required
• Users may be asked to submit documents
• Video confirmations may be required
• Additional checks may be conducted before service approval
Failure to comply with verification requirements may result in:
• service denial
• cancellation of request
• restriction from platform usage
5. PAYMENT TERMS
• All payments are treated as service fees
• Payments once processed are non-refundable, unless explicitly stated
• Users must follow all payment instructions including:
– correct details
– transaction proof submission
– service ID usage (if applicable)
• Any failure in payment compliance may result in:
– service delay
– cancellation
– additional verification
6. FLEXIBLE PAYMENT / EMI TERMS
For users opting for flexible payment plans:
• All installments must be paid on or before due dates
• Late payments may attract penalties as defined in the agreement
• Continued non-payment may result in:
– service restriction
– termination
– recovery actions as per applicable law
• Full access to certain services may be restricted until completion of payment
7. USER RESPONSIBILITIES
Users agree to:
• Maintain confidentiality of credentials
• Avoid sharing access with third parties
• Avoid misuse, abnormal activity, or policy violations
• Follow platform instructions strictly
Users are solely responsible for:
• actions performed using provided access
• any misuse, negligence, or unauthorized sharing
8. PROHIBITED ACTIVITIES
The following actions are strictly prohibited:
• providing false information
• attempting fraud or misrepresentation
• misuse of services
• unauthorized access or manipulation
• abusive or disruptive behavior
• use of unauthorized tools or software
Violation may result in:
• immediate service termination
• permanent restriction
• legal action where applicable
9. SUPPORT & PLATFORM GUIDELINES
• Users must follow guided support processes
• Direct external actions (without consultation) may affect service outcomes
• VIB shall not be responsible for issues arising due to:
– unauthorized user actions
– deviation from provided guidance
– third-party interference
10. LIMITATION OF LIABILITY
VIB shall not be liable for:
• user negligence or misuse
• external system restrictions beyond our control
• actions taken by third-party platforms
• losses arising from violation of guidelines
All services are provided on a best-effort and structured basis.
11. FRAUD PREVENTION & ENFORCEMENT
VIB maintains strict anti-fraud systems.
In case of:
• fraudulent activity
• non-cooperation
• intentional misuse
VIB reserves the right to:
• suspend or terminate services
• restrict platform access
• initiate appropriate legal action
All user data and verification records may be used strictly for compliance and enforcement purposes.
12. PRIVACY & DATA USAGE
• User data is collected for verification and security purposes
• Data is handled with reasonable safeguards
• Data may be used in case of:
– dispute resolution
– fraud investigation
– legal compliance
13. SERVICE MODIFICATION
VIB reserves the right to:
• modify services
• update pricing
• change policies
at any time without prior notice.
14. TERMINATION
VIB may terminate or restrict access if:
• policy violation occurs
• user misconduct is detected
• compliance requirements are not met
15. ACCEPTANCE OF TERMS
By using this platform, you confirm that:
• You have read and understood this policy
• You agree to all terms and conditions
• You accept responsibility for your actions
16. CONTACT
For any queries or assistance:
📞 WhatsApp Support: 9181801766
VIB Digital Services Platform
Structured. Secure. Reliable.
⚠️ Important Usage Guidelines (Read Once to Maintain Support Eligibility)
To ensure smooth usage and continued support, please follow these guidelines carefully:
🔐 Account Safety
• Do not share login details with anyone
• Do not provide OTPs/codes to any person
• Avoid logging into unknown or unofficial websites (free skins, giveaways, etc.)
👤 Single-User Policy
• This profile is intended for your personal use only
• Do not share, lend, or allow others to use it
• Multiple users or shared access may lead to restrictions
🌍 Login & Device Usage
• Avoid sudden logins from multiple locations/devices
• Use a consistent device & network initially
• Avoid frequent or unnecessary changes to settings
🎮 In-Game Conduct
• Avoid AFK, queue dodging, or leaving matches
• Maintain respectful communication (avoid reports)
• Do not use any third-party tools, hacks, or unauthorized software
⚠️ Support & Ticket Guidelines
• Do not raise support tickets directly without consulting us
• Frequent or incorrect requests may trigger additional verification checks
• In some cases, this can lead to temporary restrictions or access issues
📌 If you face any issue, contact us first — we will guide you properly 👍
⚠️ Security Awareness
• Do not click phishing links or “free reward” offers
• Do not attempt recovery actions on your own
• Always follow guided support to avoid complications
🚫 False Claims & Misuse
• Any false claims (e.g., incorrect loss of access) will be treated as misuse
• Non-cooperation or misleading information may lead to service termination and denial of future support
📌 Important Note
Issues arising due to:
• sharing access
• scams/phishing
• misuse or abnormal activity
• policy violations
will not be covered under support, as these are user-side risks beyond our control.
💡 Use responsibly and everything will remain smooth 👍
For any help, feel free to contact us anytime 🤝